How to Report a Google Review That Violates Google's Policy
Exact steps to report a policy-violating Google review on desktop and mobile, plus how to appeal.
How to report a Google review on desktop
To report a Google review, sign in to the Google account that manages your Business Profile, search your business name, click Reviews, find the review, click the three dots and select Report review. Choose the violation and submit.
How to report a Google review on mobile
Open Google Maps, go to your business, tap Reviews, tap the three dots next to the review and choose Report review.
Choosing the right violation
| Situation | Choose |
|---|---|
| Never a customer, bot, review farm | Fake engagement / Spam |
| Competitor or ex-employee | Conflict of interest |
| Wrong business or general rant | Off topic |
| Abuse or threats | Harassment / Bullying |
| Slurs or discrimination | Hate speech |
| Phone, address or health info | Personal information |
Checking and appealing
Use Google's Reviews Management Tool to see the status. If your report is rejected, you can submit one appeal. Include short, factual evidence.
Related guides: how to remove Google reviews · how to take down a Google review
Not sure if your review qualifies?
Contact us and we'll assess whether your review qualifies for removal. It's free and confidential. Call 1300 114 672 or send us the review link through our Google review removal page. We're Australian owned, most cases are resolved within 0–14 days, and it's no win, no fee.
Reviews are typically removed successfully; however, platform decisions are outside our control and we do not take responsibility after removal. We maintain a 98% success rate for removals.
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